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Portal Overview
The Admin Portal provides comprehensive system administration tools for managing users, organisations, test catalogues, and monitoring system health and compliance.
- User management and access control
- Organisation and location configuration
- Test catalogue management
- Audit log review and reporting
- System health monitoring
- NHS compliance reporting
Supported User Roles
👨💼 Superadmin
🔐 Security Admin
👥 User Admin
📋 Compliance Officer
Admin Functions
👥 User Management
- Create, edit, and deactivate user accounts
- Assign roles and permissions to users
- Manage location/department assignments
- Verify professional registrations (GMC, NMC, HCPC)
- Reset passwords and unlock accounts
- View user login history and audit trail
- Bulk user import from CSV
- Active directory/LDAP integration
🏥 Organisation Management
- Configure multiple locations/trusts
- Set NHS ODS codes for each location
- Configure MESH mailbox IDs
- Set HL7 sending facility codes
- Manage integration endpoints
- Configure LIMS connections
- Set contact details and support information
📚 Test Catalogue Management
- Add/edit/remove tests from catalogue
- Assign SNOMED-CT codes
- Set reference ranges and normal values
- Configure turnaround times
- Manage specimen types and requirements
- Bulk catalogue import/export
- Versioning and change tracking
📋 Audit & Compliance
- View comprehensive audit logs (7-year retention)
- Export audit data for compliance review
- Track data access by user and patient
- Monitor system modifications and changes
- Generate compliance reports
- GDPR subject access request handling
- Data retention and deletion workflows
📊 System Monitoring
- Real-time system health dashboard
- Database performance monitoring
- API endpoint status and response times
- MESH and HL7 message statistics
- Error logs and system alerts
- Capacity planning metrics
- Automated health check endpoints
🔒 Security Management
- Configure password policies
- Set session timeout values
- Manage IP whitelisting
- SSL/TLS certificate management
- API key generation and revocation
- Two-factor authentication settings
- Security incident reporting
Reporting & Analytics
Generate comprehensive reports:
- Activity Reports: Orders, results, and user activity summaries
- Performance Reports: Turnaround times, test volumes, staff productivity
- Compliance Reports: Audit trails, security incidents, data protection metrics
- Financial Reports: Test costs, revenue allocation, budget tracking
- Quality Reports: Error rates, rejections, QC results
- Integration Reports: MESH delivery rates, HL7 message status
Getting Started as Admin
- Log in with superadmin credentials
- Configure your organisation details and locations
- Set up MESH and HL7 integration parameters
- Import test catalogue and configure specialties
- Create additional admin users as needed
- Set up audit logging and compliance schedules
- Configure automated reports and alerts